Your website isn't a once-off project — it needs regular care to stay secure, fast, and working for your business every single day. Here's exactly what we do every month.
Expired SSL certificates, broken contact forms, slow load times, and undetected malware don't just frustrate visitors — they actively damage your reputation and your Google ranking. In South Africa's competitive small-business landscape, a website that looks neglected tells potential customers that your business is the same. Regular maintenance keeps your site sharp, secure, and performing at its best every single month.
As a small business owner, your time is better spent running your business than worrying about security scans, caching configs, or whether your contact form still works. Our maintenance work is built into every Website Care & Growth Plan — you get a dedicated point of contact who monitors, updates, and reports on your website every month, without you needing to chase anyone.
Maintenance is built into every Website Care & Growth Plan. It's not a checkbox — it's active, documented work performed on your site each month. Here's what that covers across all tiers:
We access your website and hosting environment, run a full audit of the current state, and set up our monitoring tools. If there are existing issues we identify them upfront and resolve them before the first billing cycle — no nasty surprises after you sign up.
Every month we run all scheduled security scans, backup verifications, performance checks, and uptime reviews. On Nebula Business and Galactic Growth plans, content updates — updating business hours, adding a new service, swapping an image, tweaking copy — are applied promptly within your included hours.
At the end of each month you receive a clear summary via WhatsApp or email: what was done, your site's uptime stats, performance metrics, and any recommendations for the month ahead. You're always in the loop without having to ask.
The level of hands-on maintenance work scales with your plan. Here's exactly what's active on your site each month.
Essential monitoring & security for your site.
Active care with content updates & analytics.
Full-service care, audits & strategy support.
View the full plan comparison — including hosting infrastructure details — on our Website Care & Growth Plans page.
If we built your website, basic maintenance is already built into your monthly retainer — security monitoring, backups, and uptime checks are included from day one. Our standalone care plans are for businesses whose websites were built by another developer, or for existing clients who want to upgrade to a higher tier with more content support and priority response.
Not sure what's covered under your current plan? Drop us a WhatsApp and we'll go through it with you in plain language — no jargon, no hard sell.
Get in touch and we'll find the right care plan to keep your website secure, fast, and always working for your business.